Hippo Cloud has always been committed to solving problems promptly for customers, and we will continue to improve our customer service system to provide customers with an increasingly high-quality service experience!

Here are a few points to keep in mind:

1. After logging into the Hippo Cloud website, a dialog box will automatically pop up. If you want to re-enter the dialog box, you can click the icon on the right.

2. The working hours of customer service is from 10:00 to 22:00(UTC +08:00). If customer service cannot reply in a timely manner during working hours, please be patient and we will contact you as soon as possible.

3. Non working hours: Please click on the help section to find relevant answers to your questions, or you can leave a message through the online customer service on the website. We will respond promptly once we are back in the office.